To receive a refund based on purchase price of the item(s) and in the original form of payment, please email us at firstname.lastname@example.org.
- All merchandise purchased at full price must be returned within 7 days of receipt of the package.
- The merchandise must be unworn, in saleable condition with tags attached.
- The merchandise must not be altered.
- To exchange merchandise, the process of returns must be followed and a new order must be issued.
- The return will incur a restocking fee* of INR 300, which will be deducted from your refund.
If your purchase meets our return criteria stated above, please contact us at email@example.com with the following information. We will be in touch with you in 1-2 business days.
- Order number
- Delivery address
- Specify the reason for return.
- We will then email you or contact you with next steps.
As we are a small brand, our restocking fee covers the cost of shipping, sanitisation, and repackaging of the garment.
In case of a manufacturing defect or if a wrong product has been received, contact firstname.lastname@example.org within 48 Hours of receiving your package. Your email should detail the problem along with images of the defects/complaints of the product delivered to you. In this case, your purchase is eligible for an exchange, free of cost, if an incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email
- Within India, the cost of shipping is free. All taxes and duties are included in the price of the product listed on the Website.
- We will try our best to ship your order within the same day if placed before 12:00pm IST. All other orders will be shipped the next day.
- We will send you a tracking number and link to our courier company with your shipping confirmation email so you can track your order.
We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
An order can only be cancelled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. Please contact email@example.com immediately to request cancellation.
Future Of reserves the right to cancel the order and refund the entire amount back to you, if it has not been approved / processed by Future Of.
In case you have any other queries, please email us at firstname.lastname@example.org